Job title : Solution Support Specialist - Bellville Job Location : Western Cape, Bellville Deadline : January 04, 2025 Quick Recommended Links Jobs by Location Job by industries Requirements Diploma in Business Analysis / B Degree 5-10 years' experience in financial services industry Financial Product servicing/support experience Proficient in MS Office Packages (MS Outlook, MS Word, MS Powerpoint, MS Excel) Strong Verbal Articulation, Strong Documentation and Strong Relationship Building Skills Duties & Responsibilities Provide technical product support to the Solutions team and other stakeholder areas.
Develop and maintain relationships with various internal and external stakeholders, such as IT, distribution, legal & compliance, service, claims and marketing.
Identify, investigate and analyse problems faced by business and product owners; propose documented processes / solutions that fully address the business requirements needed to optimise the business.
Investigate and analyse alternative solutions and propose the best approach to meet a business needs- Develop solutions that encompass the entire system (people, process and technology) Assist with quotations, policy amendments/reconstructions, competitor research and data analysis to produce insights into design and pricing models for insurance solutions.
Assist with processing of new business applications, including client due diligence and application of internal business checks and controls.
Ensure technical product and legislative knowledge are always current to propose the most relevant and innovative client solutions and comply with legislative and governance requirements.
Contribute to continuous innovation in solution design and processes through the development, sharing and implementation of new ideas.
Effectively manage time and ensure optimal productivity.
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