Reference:9252 RLConsultant:Rozel LiebenbergJob Description:Writing of professional proposals to customers in order to address their needs while understanding their explicit requirements.Customer engagements to clearly understand their requirements.Present solution proposals to customers.The position responsibility requires independent analyses, communication and problem solving.Work is performed with little supervision and requires initiative and judgment.To Progress/close incidents to satisfactory conclusion on the incident system.Works with vendor support contacts to resolve technical problems.To provide a mentor and training role to co-workers.Some level of Technical Pre-Sales assistance to customers is expected.Other Duties as required.Qualifications:5-7 years' experience supporting Microsoft on premise and cloud environments.2-3 years' experience in writing formal proposals to customers.2-3 years' experience in presenting to customers, especially to high-level executives.Understanding technically complex environments while being able to communicate requirements efficiently.Experience with Office 365, Exchange Hybrid Configuration, SharePoint, Teams, as well as other Office 365 applications.Experience maintaining a thorough understanding of existing and emerging Microsoft 365 core technologies.Experience and understanding of software and update deployment methodologies and technologies.Advanced understanding and troubleshooting, of how a network functions/communicates/integrates with end devices and systems.Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points.Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.Knowledge of business continuity services like High Availability and Backup services.Knowledge of System Image deployment for workstations.Knowledge of EDR solutions.Correct loading & reloading procedures of computers and servers, restoring of data, loading of drivers & software.Extensive Server knowledge: sharing, security, Active Directory knowledge, Server Virtualization and security hardening.Customer Service experience.How to Apply:Email your comprehensive CV to******.If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.We reserve the right to only conduct interviews with candidates of choice.Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.
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