Minimum Qualifications:3+ years of non-internship professional software development experience2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experienceExperience programming with at least one software programming languageKnowledge of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis)3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experienceBachelor's degree in computer science or equivalentExperience with common front-end technologies such as HTML, CSS, JS, TypeScript, and NodeWork hard, have fun, and make history at AWS! Amazon Web Services has been rated one of the most admired companies globally, both for Innovation and Customer Service. At AWS Kumo, you will be on the forefront of driving Cloud innovation for industry leaders around the globe.Kumo (pronounced 'Koo-mo', the Japanese word for "cloud") is the global product and engineering organization for AWS Support, a multi-billion $ business. Kumo's products, used by AWS customers and the internal Amazonian teams that help them, are vital to ensuring exceptional customer experiences on AWS.We are looking for engineers to join our Support Channels team in building applications that AWS customers use to reach AWS Support Engineers. Key products the team owns are the AWS Support Center Console and AWS Support Slack app. Your work will be the face of AWS support to our customers; you will work to expand the communication channels we support so that our customers can reach out with convenience, within the context of their work.Key job responsibilities:Write high-quality, efficient, testable code in Java and other object-oriented languages.Build highly available, secure, distributed systems in microservices, container, and distributed cluster-compute architectures.Collaborate with some of the best engineers in the industry to work on some of the most complex challenges in large-scale computing.Own and operate the systems that you build based on real-time customer data and demanding service-level agreements.Contribute to planning, design, implementation, testing, operations, and process improvement as a member of a Scrum team.Play an instrumental role in defining the system architecture, own and implement specific components, and help shape the overall user experience.Amazon knows that a diverse, inclusive culture empowers us all to deliver the best results for our customers. We celebrate diversity in our workforce and in the ways we work.We are open to hiring candidates to work out of one of the following locations: Cape Town, ZAF | Waterfall City, ZAF.
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