Software Consultant

KEY REQUIREMENTS TO MEET FOR CONSIDERATIONYou must be able to work independently and accurately keep records and be proactive in your approach to ensuring the profitability of the company.You will have completed a qualification Software Engineering or related, coupled with 3-5 years experience as a consultant for a software or POS developer.You will have experience in managing tickets logged, escalating where applicable and assisting the software development department in supporting all applications in line with customer needs.You will possess a love of investigation, collaboration and troubleshooting to ensure SLA agreements are met or exceeded.Sound knowledge of software support and the creation of document solutions for FAQs to develop a knowledge baseIdeally you will have working experience on ZOHO CRM and Microsoft 365 at an advanced levelYou must have a valid drivers licence, own car and a clear criminal and credit recordDue to the exceptionally high volume of applications, we are unable to correspond with each applicant personally, therefore only relevant and suitable candidates will be contacted. Should you not receive any correspondence from our company within 30 days, we regret your application has been unsuccessful.Should you meet the criteria and wish to apply, kindly forward your CV, salary package details and notice period