Job Description Social Media Community Manager (JB4775) Randburg Salary: Market related Start Date: ASAP We are seeking a creative and strategic Social Media Community Manager to manage and grow our brand's presence across social media platforms.
The ideal candidate will be responsible for engaging with our audience, executing campaigns, and analyzing performance metrics to enhance our online presence.
Qualifications and Requirements: Relevant qualifications in Marketing, Communications, or a related field.
Proven experience in social media management.
Strong understanding of social media platforms, trends, and best practices.
Excellent written and verbal communication skills.
Ability to analyze data and make strategic decisions based on insights.
Creativity and a strategic approach to growing an online presence.
Duties and Responsibilities: Manage and monitor all social media accounts, including TikTok, Facebook, LinkedIn, Instagram, and other relevant platforms.
Respond promptly to comments, messages, and inquiries, fostering a high level of engagement across all channels.
Plan, draft, manage, and execute social media campaigns aligned with current marketing strategies to ensure consistent messaging and branding.
Analyze and report on social media performance, utilizing insights to improve future campaigns and engagement strategies.
Collaborate with the marketing team to create content that resonates with target audiences and supports overall marketing objectives.
Stay up to date with social media trends, algorithm changes, and best practices, adapting strategies to optimize reach and engagement.
Coordinate with departments such as customer service and sales to ensure smooth communication and problem resolution via social media platforms.
Handle crisis management by addressing negative feedback or issues professionally and tactfully.
Assist with ad hoc duties related to digital marketing, content creation, and other business needs.
Qualifications Qualifications and Requirements: Relevant qualifications in Marketing, Communications, or a related field.
Proven experience in social media management.
Strong understanding of social media platforms, trends, and best practices.
Excellent written and verbal communication skills.
Ability to analyze data and make strategic decisions based on insights.
Creativity and a strategic approach to growing an online presence.
