Employer DescriptionA large commercial short term insurance Brokerage located in Kloof, KZN.
Will Service Clients located Greater Durban areas.
Job DescriptionPosition Overview: The Account Executive builds a client base by identifying potential clients, presenting them with suitable product proposals and confirming policy sales.
He/She must build relationships with clients to ensure retention of business and facilitate new business.
An extensive knowledge of products and providers is necessary.
The Account executive is responsible for complete and accurate administration related to all policies and clients.
Tasks Mission, values and service Strategy To Uphold and support the company mission, service strategy and values of client service, Professionalism, performance, innovation and partnershipPerformance Management KPIs set for balance scorecard in conjunction with reporting manager.Performance appraisals prepared for as required.Self-Development Achieves and maintains FAIS requirements for position.Keeps abreast of developments to the positionContinually works towards further self-developmentAdministration Administration related to job completed accurately and on timeOrganized, accurate and up to date files kept for each policyholder (including reinstated and cancelled)Current client database is maintained.Records and renewals completed accurately and timeouslyRelationships Relationships developed with customers whether internal or externalHigh Level of customer service in line with objectives maintained to facilitate customer retention and new business opportunities.Relationships developed with relevant employees in other departments/branchesSales Leads identified and followed up in conjunction with the representative or JV partners.Client base developed by active networking to find potential clientsClient needs analyses through interviews and/or inspectionFeatures, advantages, disadvantages fully explained to clients and sales closed.Best Product(s) identified and proposed to clientPremiums calculated and payment methods established.Processes Risks determined through inspections and/or analysis of data.Policy requirements such as documentation and the like need to be fulfilled.Worksheets prepared for policies and entered the system.Underwriting and accounts department notified timeously of policy activations and cancellations.Existing policies and claims updated to reflect changes and underwriter informed.Clients notified of any changes by insurer/brokerage and vice versa.Product Knowledge Extensive Knowledge of all classes of insurance offered to client and related products maintainedInsurer Knowledge in respect of products offered and maintained.Ideas proposed for new productsCompetitor information gathered and communicated.QualificationsRE required: Yes.
Qualifications required: Industry related credits and Class of Business (Fit and Proper) Supervision completed: Yes
SkillsMinimum 3 years of experience in a similar Short Term Insurance Sales/Accounts Executive/Broker role within Commercial Short Term Insurance Space.
Excellent communication and interaction skills.
Attention to detail.
Proven sales and marketing skills.
High level of administration skills (filing/record keeping).
Ability to analyse and take decisions.
Sound knowledge insurance products and insurers.
Knowledge of the insurance industry in general.
BenefitsCommission.
