A Site Co-ordinator is stationed at client stores to efficiently manage and coordinate all activities and functions related to on-site staff and client requirements.
This role is carried out with a high level of professionalism, with the Coordinator acting as a strategic business partner to the client.
While this list of tasks is not comprehensive, it offers an overview of the job responsibilities.
- Ensure daily availability at sites.
- Possess reliable transportation.
- Maintain a reliable cell phone for constant accessibility.
- Facilitate the placement of staff in alignment with client needs and obtain necessary approvals.
- Perform human resource functions to ensure suitable matches between client requirements and candidates, including purchase orders and provided staff.
- Administer compensation, benefits, performance management, and health and safety initiatives.
- Provide guidance to client managers on scheduling considerations, such as flexible hours that align with budget constraints.
- Analyze statistical data and reports to identify underlying personnel issues and recommend solutions for improvement.
- Evaluate training needs and ensure computer-based training is completed for all employees.
- Plan and conduct orientations for new employees to promote a positive attitude toward organizational goals.
- Investigate and document incidents of workplace accidents.
- Maintain records and compile statistical reports on personnel-related data, including hires, transfers, performance appraisals, and absenteeism rates.
- Oversee the classification of job roles and positions.
- Handle complex staffing responsibilities, including managing understaffing, resolving disputes, and administering disciplinary actions.
- Plan, direct, supervise, and coordinate the work activities of the site assistant concerning scheduling, compensation, and discipline.
- Incorporate budget considerations when scheduling staff.
- Provide current and prospective employees with information regarding policies, job responsibilities, working conditions, compensation, and promotional opportunities.
- Represent the organization at personnel-related hearings, investigations, shrinkage discussions, and other client meetings.
- Act as a liaison between management, clients, and employees by addressing inquiries, interpreting and administering contracts, and assisting in the resolution of work-related issues.