Short Term Insurance Claims Administrator - East London

QualificationsCandidates must have the following qualifications:Grade 12CompetenceRequired Skills:Experience (1+ Years in industry)Class of Business completed for STI Personal and Commercial linesOperational AbilityProduct Specific TrainingAdditional AdvantagesThe following additional factors will be to your advantage:Experience on SANTAM online systemProduct specific training completed with main players in insurance industry: Santam, Old Mutual, Momentum (Previously Alexander Forbes), BryteMain CharacteristicsStrong points for candidates:Good verbal and written communication skills at all levelsComputer literate in Microsoft Office and internetSelf-discipline and time managementPunctualityAbility to make and receive calls to clientsGather and follow up all info and documents required to register a claimAdvise on claims under what section covered on policiesInteraction and follow up with InsurersInvolvement with claims intermediary service (Client satisfaction)Follow claim through to Agreement of Loss and signed by clientLogic and intellect to ensure customers are treated fairlyBuild relationships (Trust) with clients
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