Listing reference: click_015902Listing status: Under ReviewApply by: 13 February 2024Position summaryIndustry: Wholesale & Retail TradeJob category: Other: Matriculants/Graduate/No ExperienceContract: PermanentRemuneration: Market RelatedEE position: YesIntroductionAre you passionate about service excellence and helping people feel good? Are you confident to engage and communicate with our customers? We have an exciting opportunity in a Clicks' store for a Shop Assistant / Cashier who will report to the Store Manager. This is a fantastic opportunity to start a career in retail.Job purpose:To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.Job objectives:To efficiently execute all operational activities at the point of sale in a timely and efficient manner.To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.To ensure the safe handling of cash at all times.To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.To ensure continuity of excellent service by focusing on own development and product knowledge and sharing product information with relief staff.To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.Qualifications and Experience:Desirable: Maths 50% and English 50% at Grade 12 levelDesirable: experience in a customer facing role within a retail/FMCG store operations environmentSkills, Abilities and Job Related Knowledge:Basic math's calculationsRetail/FMCG background and understanding of merchandising and promotions principlesUnderstanding of stock management proceduresKnowledge of customer service excellencePlanning and organising skillsProblem-solving skillsStrong customer orientationRelating and networkingFollowing instructions and proceduresDelivering Results and Meeting Customer ExpectationsWorking with peoplePersuading and InfluencingPlanning and OrganisingCoping with Pressures and SetbacksKindly note only applicants who meet the minimum requirements will be contacted.We are committed to the principles of Employment Equity.Send CV to ******
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