Duties & Responsibilities Overall working knowledge of ships agency operations, ships husbandry and cargo working with focus on bulk minerals and ores, break-bulk, liquids, container vessels and passenger liners.Overall working knowledge of Clearing & Forwarding requirementsGood knowledge of the port and shipping industrySeek commercial opportunities and develop business opportunitiesAttend to all aspects of vessel planning and operations in line with required ships agency standardsSound commercial knowledge regarding Port Agency OperationsSound knowledge of TPT TOG (Terminal Operating Guidelines) and TNPA Berthing PolicySubmit reports when required and meet deadlinesAttend to vessel documentation and office admin, in accordance with customer requirements, S.O.P.'s and Company Policy and conduct S.O.P.
educational workshopsIdentifies opportunities internally with focus on service quality and continual improvementUses IT for controlling and improving work resultsEstablish and maintain effective relationships with superiors and colleaguesBuild relationships with customersAttend to Principal's requirements with determination and eagernessMaintain a high-profile on board vesselsManage vessel funding, cash flow and port disbursement requirements in line with all financial policies and internal controlsManage month end financial requirements for the BranchProduce detailed and accurate management reportsManage appointment, performance, invoicing and payment of sub-contractorsManage and monitor all team functions including expenditureAbility to look at logistics chains and form synergies ensuring that the entire operation is effective and efficient – not only the ship sideMaximise team efficiencies, spirit and participationMarketing – gathering of trends and cargoes moving through the port and look for new business opportunitiesMust be prepared to travel both local and international.Desired Experience & Qualification Minimum of a matric (Grade 12) level of educationICS qualification or equivalent, Marketing, Management Diplomas / CertificatesMinimum of 10 years' ships agency industry experience is requiredSuperior management, specifically people skillsExcellent interpersonal and communication skillsUnderstanding of INCO terms and market dynamicsSound knowledge of all facets of Ships AgencyAbility to implement company policies and SOP'sHand on management style with strong wharf presenceSuperior level of English Literacy and Numeric ability essentialComputer literacy (MS Office – Excel, PowerPoint, Outlook)Develop and maintain excellent internal and external customer relationshipsKnowledge and understanding of disbursement accounting, budgeting and management reportingMeticulous, accurate and conscientiousAbility to analyse and provide full detailed reports on various situations and market trendsAbility to work under pressure and work extended hours when necessaryValid Code 08 Drives LicensePackage & Remuneration Market related
