takealot.com a leading South African online retailer, is looking for a highly experienced and skilled Shift Manager Inventory to join our Supply Chain team in Johannesburg warehouse.
The ideal candidate should have experience in the warehouse, distribution and supply chain industry.
We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.
The Shift Manager has complete responsibility for Inventory functional processes within the DC, managing all aspects of stock handling from receipt from suppliers to dispatch to customers. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with TAKEALOT explosive growth while motivating others to meet the challenges of an extremely deadline-driven and fast-moving environment of E-commerce.
Reporting to the Inventory Manager : Operations
Your responsibilities will include:
Manage and ensure that Inventory is well organized and controlled to sufficiently support production and the goals of the business
Manage and implement the Company Policies & Procedures within the Inventory department and ensure that they is are strictly adhered to
Cost control
Increase productivity and Inventory accuracy in support of SLA to customers.
Manage day to day Inventory operations
Production Investigations (minimizing pick fails and stock investigations)
Daily Cycle counting
Bin and location accuracy
Shrinkage investigations/ Stock Reconciliation for TAL, SUP and Market Place
Space consolidation
Stock replenishment strategy and model
Inventory exceptions – Minimize expired stock, internal damages and pilferage.
Agility to customer facing complaints and queries (Not What I ordered Tickets and Zendesk Queries)
Supervise and ensure accurate stock movement projects
Investigate and account for all aged IBLPN's within the DC's (Receiving grids, doors, pending put-away, work in progress locations and desk locations.
Optimize the customer experience by ensuring the right product quantities, in the right places, at the right time
Control of inventory management-related tools and systems ensuring settings are correct and optimized. Automate whenever possible
Produce daily reports to ensure key critical areas of the inventory processes are controlled
Effective leadership and direction for the operations team through involvement and effective communication with internal stakeholders to deliver on the relevant key business drivers
Measure and manage staff through formal staff appraisals, development, coaching and disciplinary procedures
Conform to all Health, Safety and Environmental (HSE) standards and legislation as set out by the business and the OHS Act
Drive continuous improvement measures within your department
Decisions taken guided by company values
Responsible for shift planning by planning shifts in advance – Shift planning includes staffing and equipment requirements according to volumes and timing.
Report on shift outcome, Plan vs actual.
Corrective action for all quality non conformances on shift.
Qualifications and Attributes:
Preferably a degree or diploma in Supply chain; Engineering; Logistics; Management
5+ years previous experience in the Logistics, Supply Chain, Warehousing and Distribution environment.
Oracle experience would be advantageous
Organized and detailed oriented with proven experience of managing inventory
A Self- starter who is tenacious at identifying and resolving challenges
Passionate about customer service within the supply chain environment
Proficient in MS Office (Word, Excel, MS Access and PowerPoint)
Experience creating and setting weekly operating plans and presenting to line manager
Have a detailed understanding of inventory control / warehouse management systems (including reverse logistics)
Strong analytical and problem solving skills
Possess excellent verbal and written communication skills for a demanding and customer focused working environment.
Possess the ability to work productively, efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality.
Possess the willingness to learn, improve and adapt.
Good team player, hard worker, willing to be flexible with a positive attitude
Must be able to work as part of a multi-cultural team
Must be willing to work overtime as and when required. This overtime will be unpaid due to the level of the position
Preferred experience:
E-commerce experience
ERP systems knowledge
Experience in working with budgets and cost analysis.
LEAN or continuous improvement
Performance management skills –knowledge of Industrial Relations and practices
Key Performance Indicators & Conduct requirements:
Meet budgeted commitments
Customer lates
Departmental SLA and TAT
Productivity targets
Unit economics
Zendesk tickets
Inventory accuracy
Hours
Shift work when required
Candidates must be flexible to work weekends and/or overtime regularly
We seek to Employ an Extra Ordinary Mind who:
is respectful but forthright
is an expert at doing, who can not only design but also execute
is analytical, able to use data to make decisions
is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
is passionate about the potential of e-commerce and delivering a world-class customer experience
is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
is business SMART. Able to think about problems from a business perspective using technical and product input
is curious and challenge the status quo
is innovative and enjoys iteration
is collaborative
will be at the cutting edge of developing new concepts for takealot.com
thinks like an owner of the business
is SMART, has INTEGRITY and is HARD WORKING
If you meet the above you are an Extraordinary Mind so come and join us!
Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.
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