RESPONSIBILITY OF JOB: The overall responsibility is to plan, implement, administer and control the companys SHERQ systems. All the relevant processes, systems, with regard to the people, the plant and equipment, in order to maintain the company SHERQ certification, which is Health and Safety, Environmental and Quality systems. MAIN JOB FUNCTIONS: Responsible for: Ensuring the implementation and continuous improvement of Quality ISO 9001, Environment ISO14001 and OHSAS systems Register, administer, update and follow up of all Database systems. This includes but not limited to - Customer Complaints - Supplier Complaints - Product Return for Credit - Corrective Action System - Isolations - Internal and External Audits - Drawing control - Incidents and Accidents - Procedure Data Matrix - Aging analysis on actions Update approved supplier list and facilitate re-evaluations Compiling reports for input to Management Meeting on all Data Base performances and feedback reports to sister companies Compile monthly reports as and when needed Administrate all drawings for the Quality control lab, register new and updated drawings and ensure latest versions are used. Administrate, update and compiling all in process inspection books. Writing out requisitions and handling of orders. Administrate, update and distribution of all Group and SHERQ master documents Participate in desktop and internal audits and facilitate audit planning Provide data for input to the management reviews and facilitate output Drafting of management review minutes Ensure master equipment are calibrated to National standards Drafting of COCs Administrate RMA claims and ensure H&S incidents are reported Administrate toolbox talk minutes Keep record of all legal appointments Arrange internal and external training Scheduling of H&S meetings Compile H&S minutes and distribute info on all notice boards Weekly age matrix distribution Plan and conduct internal audits Analyze trends and set up reporting structures Assist with customer complaint investigations Develop control measures and reporting structures for all systems Maintain orderly files of all records KNOWLEDGE AND SKILLS REQUIRED TO PERFORM FUNCTIONS: Versatile in accumulating data and information for comparison to set norms An ability to call meetings, arrange agendas and compile information in such a manner so that production can make decisions regarding prevention, correction and solutions to all quality control problems Knowledge of all practical functions of quality control and inspections Knowledge of how to correlate meeting agendas, write minutes and activates follow up decisions Knowledge of standard drawing office practices Formal education on ISO 9001 and ISO 14001 latest version standards Communicate, read and write in English Must be able to work under pressure, to be reliable and set a good example Familiar with occupational Health & Safety Act and Regulations requirements Must have Matric Knowledge and training on Access Database Must have a post matric qualification