Vacancy Details
Employer:Fidelity Services Group
Reporting to - Settlements Manager
Division - Operational Finance (Cash Processing)
Job Introduction:
Settlement process of all customers in line with company policies and procedures and that the client's needs are always efficiently and professionally met.
Key Performance Areas: (not totally inclusive):
Ensure all clients are paid on a daily basis.
Ensure correct clients are credited with the correct amounts
Checking and processing of all payments throughout the day
Adhering to strict daily payment deadlines
Client telephone and e-mail queries
Liaise with cash centres and recon department
Recoveries of Incorrect payments
Manual Payment preparation and releasing
Exception device management and escalation and payments
Fulfil Settlements function on alternative weekends
Minimum Requirements:
Grade 12 (Preferable with Mathematics and Accounting as subjects)
Previous Cash Management Centre experience would be highly beneficial
Solid understanding of SAP would be advantageous
Computer Literacy in MS Office Packages essential, with specific reference to advance Excel
Exposure/experience dealing with banking systems
Knowledge of administrative procedures
Knowledge of reconciliation procedures
Knowledge of Cash Management Centre processes
Knowledge of company policies and procedures
Required to work alternate Saturdays, Sundays and Public Holidays
Core Competencies
MS Office Computer skills
Acting professionally
Sound communication skills (written and verbal)
Supporting and working with others
Delivering objectives
Sharing and cooperating
Dealing with changing circumstances
Numerical accuracy and high methodical working methods are required
Attention to detail
Ability to cope with large volumes of data and work
Sound communication skills
Liaise professionally with clients
The closing date for the position is the 18th of October 2024, no late applications will be considered.
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
