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At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Right now, we are recruiting a Service Technician to join our team based in Richards Bay. Working in our Industrial Service business division, this role will be responsible for executing and supporting the inspections, repairs, modernizations, and installation on cranes and related components and equipment; except for those requiring compliance inspection by an accredited person.
As our Service Technician, key roles and responsibilities will include: Carry out fault finding to ensure that cranes are thoroughly assessed in accordance with stipulated procedures, isolate the problem and take or recommend action to minimise downtime.Perform thorough inspections, breakdowns and repairs in a timely manner and in accordance with the service contracts or other requirements.Ensure that faults and problems requiring repairs are accurately identified during the inspection.Make recommendations on maintenance required and/or modifications to improve the cranes and equipment.Prepare comprehensive and accurate inspection report in accordance with company report templates ensure that it is signed by customers and other responsible person.Ensure that work areas are properly assessed and work is performed in accordance with accepted safety procedures.Gather customer input on matters ranging from product design, operation, maintenance, warranty performance, and safety.Adhere to safety procedures both on the company and customer premises wherever work is conducted.Compile and maintain safety files as required as per regulatory, compliance and customer requirements.Ensure accurate and timely administration of relevant documentation such as service or inspection reports, timesheets, and orders.Communicate information on equipment problems or potential enhancements timeously to the relevant persons.May provide guidance to assistant service technician on assigned tasks/ongoing responsibilities requiring collaboration.Ideally, we are looking for candidates who have the following skills and attributes: Qualification/Education: Skills & Knowledge: 4 - 5 years work experience in similar environment.Read blueprints, schematics and understand technical data.Use hand tools and trade type tools.Experience on overhead cranes.Experience on Invertor Drives and PLC's.Must be able to work in confined spaces; elevated areas and at heights.Must be able to travel locally and outside SA for operational requirements.Proficiency with MS Office applications e.g., Outlook, Word, Excel, PowerPoint.Thinks in terms of profit and loss.Anticipates and responds to the needs of customers.Takes responsibility and drives performance.Makes timely, well informed, effective decisions.Builds respect and cooperation and manages conflicts constructively.Strives for continuous learning and self-development; good team spirit.Energetic and a self-starter.For your valuable contribution to Konecranes, we offer a competitive remuneration package, including medical aid, pension and life assurance and much more.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
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