Our Company is a leading name in the motorcycle industry, known for our passion for two-wheelers and commitment to excellence.
We are seeking a highly motivated and experienced Service Manager to join our dynamic team.
If you have a proven track record of leadership in a workshop or service environment and a passion for motorcycles, we want to hear from you.Key Responsibilities:Leadership & Team Management: Lead, mentor, and motivate the workshop and service team to deliver exceptional performance, ensuring the highest standards of service and productivity.Customer Service Excellence: Ensure the delivery of outstanding customer service, fostering long-term relationships with customers and ensuring satisfaction.Operational Efficiency: Implement and oversee efficient processes and best practices to streamline workshop operations and improve turnaround times.Communication: Collaborate closely with the sales team and customers, ensuring timely and accurate communication regarding repairs, services, and technical support.Event Support: Manage technical backup and support during motorsport events, particularly Enduro competitions, working closely with relevant departments.Quality Control: Maintain a hands-on approach to ensure that all work is completed to the highest quality standards, including regular audits of work completed.Health, Safety, & Compliance: Oversee adherence to health and safety standards within the workshop, ensuring compliance with all legal requirements and industry standards.Industry Awareness: Stay updated on the latest industry trends, with a particular focus on Enduro and competitive motorcycle events, ensuring the company remains at the forefront of innovation.About Company:We are a recruitment consultancy, servicing a diverse client base, boasting International and Global clients who entrust us with all of their staffing solutions beyond their local placement requirements.
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