Service Manager

Details of the offer

Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.
Who We're Looking For:
Discover the allure of Pezula Nature Retreat with its rich history, pristine landscapes, and exciting outdoor activities. We're seeking a Service Supervisor to join our team of extraordinary individuals.
Are you a natural leader with a passion for hospitality? Do you excel in fast-paced, luxury environments? If you have a talent for problem-solving, managing conflicts with grace, and engaging with both guests and staff with sophistication, we'd love to welcome you. Help us create unforgettable experiences for everyone we serve!
What is required:

Deliver warm, attentive, and prompt service to create an exceptional guest experience.
Support the daily operations of the restaurant, ensuring that manuals, SOPs, and logs are consistently updated and effectively implemented.
As a Restaurant Supervisor, oversee all aspects of restaurant operations, ensuring a seamless dining experience.
This includes training and supervising staff, maintaining strict compliance with food health and safety regulations, and promptly addressing and resolving customer concerns.

Minimum Requirements:

Grade 12 or equivalent
Relevant Hospitality diploma / experience
Working knowledge of OPERA, OPERA Cloud
Computer literate with Microsoft Office experience
2+ years of experience in a luxury hotel sector
Familiar with the duties and procedures of the restaurant

Competencies / Skills:

Communication: Verbal Communication and Comprehension – Expert English Standard
Other languages an advantage
Cognition/thinking: Analysis/Reasoning
Strong Decision making & judgement skills
Personal effectiveness: Self-Management
Stress Tolerance
Attention to detail
Interaction with others: Influencing others - Leadership
Teamwork
Management qualities: Business Alignment
Strategic Vision
Team development experience

Ready to Join? If you're ready to take your career to new heights and be part of something truly special, we want to hear from you! Apply now or send your resume to apply below and embark on a journey filled with excitement, growth, and endless possibilities.
Due to the large number of CV's received, only candidates that meet the minimum requirements will be contacted. If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.

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