Service Desk Change Manager

Details of the offer

We are looking for a Service Desk Change Manager who will be responsible for:Management of the lifecycle of all changes.Change planning to avoid conflicts.Expedited change approval confirmation and communication.Emergency change approval confirmation and communication.Post Implementation Reviews.Final change review and closure.Daily, weekly, and monthly reporting.Process, procedure supporting documents, updates, reviews, and maintenance.Change management improvements innovationQualification Required:Grade 12, Matric or N3A+Soft SkillsITIL 4 FoundationPreferred Qualifications:Client SupportChange ManagementITIL 4 FoundationITIL 4 Create, Deliver SupportITIL 4 Direct, Plan ImproveExperience / Skills required:Client SupportChange ManagementService Desk CommunicationAdaptabilityLeadershipProblem-solvingWork environment:Hybrid – 2 days WFH, 3 days in officePhysical Demands:Sitting, walking, standing, driving.Travel:You must have a vehicle and a valid driver's license to travel to work and back or a reliable transport system to be on time.


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Requirements

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