Service Desk Change Manager

We are looking for a Service Desk Change Manager who will be responsible for: Management of the lifecycle of all changes. Change planning to avoid conflicts. Expedited change approval confirmation and communication. Emergency change approval confirmation and communication. Post Implementation Reviews. Final change review and closure. Daily, weekly, and monthly reporting. Process, procedure supporting documents, updates, reviews, and maintenance. Change management improvements innovation Qualification Required: Grade 12, Matric or N3 A Soft Skills ITIL 4 Foundation Preferred Qualifications: Client Support Change Management ITIL 4 Foundation ITIL 4 Create, Deliver Support ITIL 4 Direct, Plan Improve Experience / Skills required: Client Support Change Management Service Desk Communication Adaptability Leadership Problem-solving Work environment: Hybrid – 2 days WFH, 3 days in office Physical Demands: Sitting, walking, standing, driving. Travel: You must have a vehicle and a valid driver's license to travel to work and back or a reliable transport system to be on time.