Service Contract Manager - M2

Details of the offer

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs.
Job Description Provides technical support in Electrical and Mechanical Maintenance. Maintains and improves machines and equipment to increase or maintain a high level of reliability, availability, cost-efficiency performance customer relations, and teamwork.
Key Performance Areas Plan, prioritize, and schedule the team's activities so that resources are used effectively and that work schedules and targets are met.Monitor the status of sales and services activities to identify problem areas and adapt procedures to improve the overall performance of the team.Liaise with functional or operational area managers (for example in sales, marketing, HR, finance, supply, and logistics) to ensure that sales and services activities are integrated with other parts of the business and appropriate for current and future sales and marketing activities.Oversee the most complex, large, or difficult contracts to maintain positive customer relations.Lead, direct, evaluate, and develop contract management professionals team so that activities are completed accurately and on time.Profile required: Grade 12 / N3 Technical Qualification / Equivalent QualificationProof of Training / Modules/POE/Proof of apprenticeshipBasic Computer literacy, Microsoft Excel, Word, PowerPoint and OutlookCertificate/diploma/degree in business managementMust have FlameproofMust have Gas TestingRelevant mining experience (5 years)Underground mining environment in the production sectionWill be required to work shifts and be away from home for the duration of the shift.Need to be medically fitWill be required to work in a difficult mining environmentPlease note: You must be physically and medically fit to work in a mining environment including meeting all customer vaccination requirements. Attach vaccination certificate to application.
We offer you an interesting role in an international business environment as well as opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers.

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Nominal Salary: To be agreed

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