Designation:
Service Consultant: Sales | Centurion, Gauteng | Permanent
Category:
Client/Intermediary Services
Job Level:
Semi-skilled and discretionary decision making
Posted by:
PSG Financial Services
Posted on:
04 Nov 2024
Reference Number:
POS03679
Closing date:
15-Nov-2024
Position Type:
Permanent
Location:
Centurion Hall Street
Overview:
VACANCY | SERVICE CONSULTANT: SALES | CENTURION, GAUTENG | PERMANENT
PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disabilities to apply.
Job description:
The Client Care Centre provides telephonic personal lines support. The Service Consultant is responsible for reviewing individual applications for insurance to evaluate the degree of risk involved, to determine suitable underwriting solutions, to assist with queries, and to complete annual renewals.
Responsibilities:
Analyse individual needs of clients to provide suitable underwriting support
Assist in resolving clients' queries in a timely manner
Confirm FAIS compliance of documentation received
Maintain detailed records of all actions taken
Follow up on leads and referrals
Identify and correct deviations
Complete annual renewals
Retain clients
Minimum Requirements:
Regulatory Examination Level 1 (Representatives) successfully completed
Minimum 5 years' experience in the financial services industry, with a focus on personal lines underwriting
Previous working experience in a client services environment
Competencies:
Excellent verbal and written communication skills
Excellent interpersonal and negotiation skills
Strong time management and multi-tasking skills
Good policy, product, and systems knowledge
Good planning and organizing skills
Highly customer focused
High stress tolerance & resilience
How to apply:
Candidates interested must apply on the PSG Careers website https://www.psg.co.za or browse vacancies https://bit.ly/3bD2iAK by no later than 15 November 2024. By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.
#J-18808-Ljbffr