Service Consultant (Jg10)

Details of the offer

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.
What will you do?This job is focused on supporting the Regional Manager as well as a Relationship Manager in the Port Elizabeth region. The role is for someone that would provide administration assistance and support to the region in the day-to-day activities. It will further extend to providing similar support to a dedicated Relationship Manager in running their portfolio.
What will make you successful in this role?Supporting the Regional Manager by providing admin support as requiredAssisting with providing Regional stats, consolidation of the stats and the necessary reportsBeing responsible for record keeping of the compliance related issues (TCF register, annual declarations)Schedule and arrange broker and team meetings as necessary, managing diary, taking and distributing minutesProviding admin support to the whole team as requiredAccount payments (JDE payments and allocations)Record keeping and consolidation of Regional files and feedbackProviding support to a Relationship Manager – handling broker and internal queries, CRM supportQualification and ExperienceMatric Qualification3 year Tertiary qualification (advantageous)2 years experience in an office administration environment (Personal Assistance/Admin support experience will be an advantage)Insurance qualification (advantageous)Knowledge and SkillsAttention to detailTime managementGood communication skills (verbal and written)Inter-personal skillsBasic understanding of Microsoft applications (Word/Excel/PowerPoint)Co-ordination and planningAbility to learn and adaptRecord keepingBuild a successful career with usWe're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Our commitment to transformationAt Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

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