Service Consultant

Job title : Service Consultant
Job Location : Limpopo,

Deadline : December 19, 2024

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Purpose Statement To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client's needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better  
Experience Minimum: 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered"
Ideal: More than 1 year's client service experience within a retail/ financial/ banking environment Demonstrated track record of engaging in a sales and client facing environment 
Qualifications (Minimum) Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred) A relevant tertiary qualification in Commerce or Similar Certification in Finance or Banking
Knowledge Minimum: Knowledge and understanding of: Basic calculations Retail/consumer service environment
Ideal: Knowledge and understanding of: Capitec Bank Products Internal business processes and procedures Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)
Skills Communications Skills Interpersonal & Relationship management Skills Computer Literacy (MS Word, MS Excel, MS Outlook)

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