Service Consultant

Apply By:We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:To see what this job is about and complete a short assessment, please click here!Once you have completed the above finalize your application by clicking apply belowPurpose StatementTo enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client's needs, by using the Global One product offering in order to support our clients to Bank Better and Live BetterExperienceMinimum:3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be consideredIdeal:More than 1 year's client service experience within a retail/ financial/ banking environmentDemonstrated track record of engaging in a sales and client facing environmentQualifications (Minimum)Grade 12 National Certificate / VocationalQualifications (Ideal Or Preferred)A relevant tertiary qualification in Commerce or SimilarCertification in Finance or BankingKnowledgeMinimum:Knowledge and understanding of:Basic calculationsRetail/consumer service environmentIdeal:Knowledge and understanding of:Capitec Bank ProductsInternal business processes and proceduresOrganisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)SkillsCommunications SkillsInterpersonal & Relationship management SkillsComputer Literacy (MS Word, MS Excel, MS Outlook)Conditions of EmploymentClear criminal and credit recordMust have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking systemCapitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
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