Service Advisor / Warranty Administrator

Vacancy Details

Employer:Orffer & Van Der Merwe Human Resource Practitioners
Our client, a fleet services company with more than 40 years of experience in the logistics, transport, and commercial vehicle industry that specialises in supplying and maintaining all trucks and trailers, with a comprehensive range of services to clients in the North-West and Northern Cape regions are currently looking for a dynamic candidate with strong problem-solving skills in the following position:

SERVICE ADVISOR / WARRANTY ADMINISTRATOR
KATHU

Requirements:
-Minimum Grade 12 with relevant training and/or certification as a Service and/or Warranty Advisor.
-Proven work experience as a Service Advisor/Warranty Administrator or similar role.
-Minimum three years' experience in commercial vehicle sales.
-A strong understanding of automotive technology and the automotive industry.
-Proficiency with industry-specific software.
-Excellent customer service, interpersonal and communication expertise.
-Strong organizational and decision-making skills.
Key Responsibilities:
-Build and maintain customer relations and ensure excellent customer service.
-Good industry knowledge with a strong focus on continuous development.
-Processing of Job Cards.
-Issuing and processing of quotations.
-Building a trust relationship with customers by putting their businesses first.
-Obtaining authorisation for quoted repairs/services.
-Client liaison.
-Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
-Provide customers with information and advice on warranty protections & potential cost savings.

On offer is a negotiable remuneration package commensurate qualification and experience.?

To apply, send cv with ****** no later than31 December 2024.