Alice Springs, Alice Springs & Central Australia NTFull timeAlice Springs Toyota is a long-established and award-winning business. An exciting opportunity exists for a Service Advisor to join our highly successful team.The OpportunityWe are looking for a top-notch Customer Service Advisor with a passion for customer service to further complement our team. We are committed to creating an incredible experience for our guests. Our Service Department is a busy and energetic environment with a constant flow of customers seeking your help & guidance. Our goal is to provide our customers with a seamless service experience by promptly attending to their needs and ensuring they are delivered an extraordinary level of service.The Role:Greet visitors to the Service DepartmentWork with the workshop controller to ensure the vehicle is ready on timeAdvise the customer of any required workKeep the customer informed during the dayHand the car back to the customer and explain the work completedMake future service bookingsTo Succeed you will have:Exceptional communication skillsPrevious Dealership Experience, an advantageHigh level of professionalism and personal presentationExcellent phone mannerA Can-do attitudeStrong ability to multitask and think on your feetStrong team playerThe successful applicant will enjoy many benefits associated with being part of Eagers Automotive Group, including:On the job training and supportA strong and enjoyable cultureExcellent salaryPotential for future career growth within the Eagers Automotive GroupDiscounted health insurance, finance & insuranceEmployee purchase policyWellness initiativesEmployee assistance programNovated leasing and vehicle subscription offersEagers Automotive is an equal opportunity employer that values diversity in the workplace. Click apply and upload your cover letter and resume. Only successful applicants will be contacted for an interview.As part of Eagers Automotive, we strongly believe in our core values: Integrity | Inclusiveness | Owner's Mindset | AgilityYour application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a service adviser?Do you have customer service experience?
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