Service Advisor - Clicks Dal Josafat

Details of the offer

Job title : Service Advisor - Clicks Dal Josafat
Job Location : Western Cape, Paarl

Deadline : December 14, 2024

Quick Recommended Links


Jobs by Location
Job by industries

Job Objectives: To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner. To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation. To timeously and efficiently resolve all customer queries in line with the Company's policies. To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets. To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service. To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values. To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
Knowledge: Understanding and application of financial management principles Retail/FMCG background and understanding of merchandising and promotions principles Knowledge of stock, cost, risk and compliance management procedures  Knowledge of customer service excellence Knowledge of labour legislation and IR practices  Knowledge of competency based interviewing
Education: Essential: Grade 12 Relevant Retail/Business Management qualification (External applicants)
Desirable: Maths 50% and English 50% at Grade 12 level

Customer Service  jobs


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Officer, Customer Liaison (Level 1)

Business Segment: Personal & Private Banking To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating...


Standard Bank Of South Africa Limited - South Africa

Published a month ago

Customer Experience Associate - King George

Associé, Expérience Client - King George Lieu de travail: Canada Horaire: 37.5 Secteur d'activité: Services bancaires personnels et commerciaux Détails de...


Td Bank - South Africa

Published 12 days ago

Customer Service Administrator

Mango5 is one of the top BPO Outsourcers in South Africa, offering outsourced services to local and international clients. Our office in Cape Town has a rich...


Mango 5 - South Africa

Published 11 days ago

Mascor: Service Advisor (Toyota Dalton)

Mascor is a Company consisting of franchised Automotive, agricultural mechanisation, construction, forestry and fuel. With more than 50 years in the industry...


Plennegy (Pty) Ltd. - South Africa

Published 11 days ago

Built at: 2024-12-23T00:29:36.609Z