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Senior Travel Designer- Owned Brands

Details of the offer

Candidate Requirements:Grade 12 with mathematicsA Tertiary certificate in Travel & Tourism/ hospitality is advantageousMust have at least 4-5 years experience in a senior positionMust be confident in handling customer relationships and developing and promoting product and building journeys in the inbound travel industryMust have an in depth knowledge of Southern and East AfricaKnowledge of Mozambique, Mauritius and Seychelles is highly advantageousShould be computer literate (Microsoft Office: Outlook, Teams, Excel and Word)Must have working knowledge of TourPlan and WETU or similar booking/ operating systemShould have excellent attention to detailBasic Duties:Secure, cost, and present journeys to Sales agents promptly, focusing on sales success and maximizing booking potential.Foster strong connections with Sales agents and suppliers, ensuring effective communication and service delivery to enhance partnerships and client satisfaction.Manage new requests from Sales agents, from initial quote to booking confirmation, ensuring accuracy and timely processing while maintaining booking integrity.Develop and nurture relationships with suppliers and AP partners, leveraging these connections to optimize booking outcomes and enhance client experiences.Oversee the maintenance of provisional bookings, ensuring all relevant documents, special offers, and correct details are accurately recorded and communicated.Stay updated on regional logistics, supplier knowledge, industry trends, and company policies, actively participating in training, trade shows, and familiarization trips for ongoing professional development.


Nominal Salary: To be agreed

Job Function:

Requirements

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