Senior Technical Support- Material Handling

Summary:
The role of the Senior Technical Support is to assist with Material Handling product support, sales, enquiries, and quotations.
Responsibilities:

Receive and assess tender documents.
Communicate with clients regarding details.
Procure all necessary materials.

Minimum Requirements:

Matric Certificate/NQF Level 4 Electrical Qualification or the equivalent.
At least 4-5 years' sales experience in the electrical and/or mechanical engineering industry (Electrical and mechanical background is critical).
Previous customer service experience.
Computer literacy (Microsoft Package, Word, and Excel).
Computer Aided Design system (AutoCAD) experience and knowledge is beneficial.
Ax System/Syspro knowledge advantageous.
Well-developed report writing skills.
Well-developed problem-solving skills.
Well-developed decision-making skills.
Previous experience in the material handling and crane industry beneficial.
Previous experience in flexible cable beneficial.
Excellent organizational and administrative skills.
Excellent communication skills and a growing sales focus.
Attention to detail.

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