Summary: The role of the Senior Technical Support is to assist with Material Handling product support, sales, enquiries, quotations. Projects- receive and assess tender documents, communicate with clients regarding details, procure all necessary prices from suppliers, prepare tender quotation, open new project, prepare purchase orders to suppliers, ensure all spares are correct and sent to our works for assembly, prepare Quality control plans and factory acceptance test, prepare data books with all spares detail, deliver goods and invoice. Drawings - modify existing drawings to suit new designs, make new drawings for new design items from our works. Drawings on Autocad Cable reels - receive offers from supplier, ensure correct reels are purchased and can cover most applications in the market. Slipring units, same as. Day to day cable reel sales Ordering of new stock on reels Internal sales Customer visits: face to face with clients, phone calls with clients, client visits. Assist Branches with technical detail on all Material Handling products Technical assistance with Material Handling items Assist other Sales Representatives with technical queries Quotations Sales orders Assisting with the Company electrical portfolio mining team Market research Assisting at shows Complying with any reasonable tasks given by all members of management from time to time Matric Certificate/NQF Level 4 Electrical Qualification or The Equivalent; At Least 4-5 Years Sales Experience in the Electrical and/or Mechanical Engineering Industry (Electrical and Mechanical Background is Critical); Previous Customer Service Experience. Computer Literacy (Microsoft Package, Word And Excel); and Computer Aided Design system (AutoCAD) experience and knowledge is beneficial Ax System / Syspro Knowledge Advantageous. Well developed report writing skills; Well developed problem solving skills; Well developed decision making skills; Previous experience in the Material Handling and Crane industry beneficial; Previous experience in Flexible Cable Beneficial; Excellent organizational and administrative skills; Excellent communication skills and a growing sale focus; Sound product/service Attention to detail