Job title : Senior Specialist - Product Owner UCC.ICT Center of Excellence Job Location : Gauteng, Johannesburg Deadline : January 23, 2025 Quick Recommended Links Jobs by Location Job by industries Responsibilities Solution Execution and Strategy Enablement ? Responsible for developing and implementing Business Lines' product strategy that aligns with the Converged Solutions' objectives and go-to-market trends.? Responsible for managing the end-to-end lifecycle from ideation through development, market launch, and demand generation for the Converged Solutions area within the identified specialised product/ solution domains.? Implement demand generation strategies to maximize product adoption and revenue generation.? Work closely with the Converged Solution leaders, Solution Sales and, Architects in identifying and assessing new opportunities, enhancing existing solutions, and ensuring the successful implementation of the go-to-market strategy to meet the Business Line's financial and strategic objectives.? Conduct market research and competitive analysis to identify product opportunities and recommend enhancements.? Adherence to Service Level Agreements (SLAs), and other delivery obligations that impact customer experience and OpCo integration.? ? Operational Delivery ? Develop detailed product requirements that define the user capabilities, specific functional specifications, data and analytics and additional details that show how the user stories are to be satisfied.? Ensure all product/solution offerings within the Converged Solutions domain are successfully brought to market, meeting key milestones in the development process.? Provide regular updates to the Converged solutions and Business Line stakeholders on product development progress, potential risks, and outcomes. ? Create and manage the product roadmap, outlining the vision, direction, and priorities of the Converged solutions product over time.? Enhance existing product offerings by refining features and aligning with customer needs and industry trends.? Ensure product innovation aligns with market feedback and competitive positioning.? Monitor product performance and user feedback to inform product improvements and new features.? Manage the product backlog and prioritise the tasks based on changing requirements.? Regularly report on product performance, including profitability, market adoption, and customer satisfaction.? ? Collaboration and Stakeholder Management ? Work with internal and external stakeholders, including Solution Sales, Architects, and leadership teams, to ensure product strategies meet business goals.? Drive alignment across teams to support the successful integration and delivery of solutions to the market.? Work closely with Converged Solution leaders, Solution Sales, and Architects to identify new opportunities and assess the viability of expanding the product portfolio.? Work with Pre-Sales, Solution Sales teams and Converged Solution Engineers to translate pricing for specific solutions.? Participate in effective interlock processes and ways of work regarding solution development and commercialisation within the identified specialised product/ solution domains. Governance ? Ensure compliance with SLAs and other delivery obligations that directly impact customer experience and OpCo integration.? Regularly monitor SLA performance and address any gaps in delivery that could impact the product or customer experience.? Lead strategic meetings with partners to review performance, discuss new opportunities, and align on future plans.? Facilitate collaboration between internal teams and partners to drive joint initiatives and resolve issues.? Participate in governance forums and required and ensure solutions developed comply with the Business Line standards defined ? ? People & Culture Management ? Drives ongoing development of self and facilitates development of communities across the Business Line area.? Enable and model healthy employee relations and collaborative teamwork.
Coach and guide colleagues where required? Contribute to building a culture of continuous evaluation and improvement.
Drive a culture of high performance, accountability and consequence management.? Take ownership of own personal development plans.
Maintain self-development and knowledge in all required areas through learning and research? Identify own as well as functional training needs.? Act as an ambassador for the team by living the Brand values and vital behaviours and changing and influencing employees' behaviour.? Make the environment the best place to work.
Foster professionalism, loyalty and commitment to the organization.
Build the Company's brand to be the employer of first choice.? ? Budget Management/ Cost Control ? Identify cost-saving opportunities and efficiency improvements while ensuring that workforce needs are adequately met.? Identify opportunities to generate additional revenue.? Manage product development in line with the Business Line's financial targets and strategic objectives.?? Qualifications Minimum 3-year bachelor's degree in software development tasks or a related field? Microsoft Certified Professional? Experience At least 5 years related experience in product management or product development, preferably within the telecommunications industry. ? Demonstrated success in managing product lifecycles from ideation through to delivery and post-launch optimisation.? Strong experience working in agile development environments, with proven ability to manage product backlogs and lead sprint planning.? Experience with go-to-market strategies and collaborating with sales and marketing teams for product launch and positioning.? Ability to deliver multiple solutions.? Worked across diverse cultures and geographies advantageous.
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