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Role Summary Reporting to the Shipping Manager, the Senior Shipping Coordinator is one of the key links between all divisions regarding Shipping, Customs, Import, and Export matters in the supply chain.
The Senior Coordinator effectively drives and assists all departments and divisions in their operation, serving as a first line for escalations, personally and/or through subordinates.
Accountabilities / Key Performance Areas Supervising the import, export, and customs-related aspects within the department by ensuring that best practices are applied when import, export, and customs-related files are opened and services provided to external and internal customers are done in the most professional manner.
Ensure compliance in all aspects of SARS and Customs-related issues, ensuring that you and your department apply the latest regulations and rules applied by the ACT, being fully in line with continuous customs-related changes within the ACT.
Responsibilities (but not limited to) Customs: Supervising and ensuring best practices in customs and ensuring full compliance at all times.
Ensuring full operational and functional practices and effective execution and delivery of all export-related requests.
Ensuring customer satisfaction and being up to date and in control of the entire export and customs-related entities of the Shipping Department.
Inbound Shipments: Ensure all pre-alerts are framed, files opened, and records reflect details such as packing list, weight and pieces, and all legal documents filed pending arrival.
Ensure pre-alerts are captured, rates verified, urgency confirmed, and Incoterms are correct and in line with the billing of the freight.
Provide agents with clearing instructions and supporting documents prior to the arrival of the ship or aircraft.
Where required, obtain quotations from agents, ensure all rates and costs conform to agreed Incoterms.
Monitor and ensure all shipments are received in full and on time, with no discrepancies recorded.
Export Shipments: Ensure all pre-alerts are framed, files opened, and records reflect details such as packing list, weight and pieces, and all legal documents filed pending arrival.
Ensure agents' pre-alerts are captured, verify rates, urgency, Incoterms, and record and react to all anomalies.
Monitor and ensure all shipments are exported in full and on time, with no discrepancies recorded.
Outbound Shipments: Ensure export instructions are framed, files opened, and records reflect details such as packing list, weight and pieces, and all legal documents filed pending export.
Apply for ITAC export permits and provide agents with clearing instructions and supporting documents prior to collection.
Monitor and ensure all shipments are exported in full and on time, with no discrepancies recorded.
Transport: Replenishment orders to be issued immediately on request.
Ensure transport arrangements are made without delay, and delivery takes place in time.
Ensure all quotes are requested in advance and forwarded to the Shipping Manager for approval.
SARS and Customs: Ensure all Customs rules are applied and complied with at all times.
Ensure all filed entries are captured in accordance with the ACT.
Serve as liaison with all internal and external partners for daily operational activities.
Track, analyze and communicate key performance metrics.
Assist the Shipping Manager in all logistics operations and support across all distribution channels.
Candidate Requirements Candidate must have a Diploma; a Degree will be an added advantage.
7-9 years of relevant experience.
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