Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Execution of the On-Platform Business Solutions growth and profitability drivers and enhance the organisations presence and reputation within the general insurance industry. Deliver channel value proposition to build and cement relationships in portfolio of brokers. Deliver consistent growth on Gross Written Premium (Monthly / Quarterly / Annually) through ensuring quotes and sales are continuously hitting planned targets. Proactively monitor sales trends and identify and implement corrective actions as required. Deliver profitability and growth targets by ensuring that services and solutions provided to our brokers within the candidate's portfolio meets or exceeds defined service level agreements. Deliver on coordinated business development opportunities. Support the Sales Development Manager make and deliver presentations to brokers. Ensure statutory and legislative knowledge is always current in order to resolve broker issues, queries as well as customer complaints. Advise the business on corrective solutions to mitigate compliance and business risks. Ensure adherence to contract rights and obligations, organisational policies, practices and procedures. Execute the audit findings remediated within agreed timelines. Ensure a consistent understanding amongst your peers within the team regarding business development targets, goals, performance levels, products, business rules and conditions. Explore and drive opportunities to improve and expand product and service offerings. Collaborate with relevant teams to develop or enhance the current underwriting strategy. Lead the implementation of measures that monitor the quality and speed of services provided to brokers/customers. Agree and drive targets with brokers to achieve growth and profitability budgets. Identify cross & up selling opportunities across all products. Continuous improvement to ensure effective service Deliver on campaigns and interventions in line with opportunities, available resources, product scope and best practices. Lead the measurement, assessment and reporting on the performance of the portfolio. Drive efficiencies required from on-platform activities by brokers. Eliminate duplication or wastage from the processes within the portfolio. Service delivery to ensure customer satisfaction Maintain service, quality and desired outputs across the business process by ensuring compliance to tactical policies, procedures and standards. Establish productive operational relationships with key stakeholders. Develop work routines in line with operational plans to manage achievement of service delivery goals. Share knowledge on, and participate in the creation of new standards, control systems and procedures. Ensure cost efficiency through financial and corporate governance Contribute to the development and implementation of fit for purpose budgets. Manage supplier relationships and budgets associated with projects. Manage quality people practices Align own behaviour with the organisation culture and values. Share and transfer product, process and systems knowledge to colleagues. Collaborate with the business to deliver required quotes, sales as well as service levels. Actively share information with team members regarding successes, issues, trends and ideas. Job Requirements: Grade 12 with Insurance Level IV qualification.Relevant tertiary qualification would be advantageous.5 – 8 years' experience in Underwriting and leading a team of Portfolio Managers.3 – 5 years' experience in insurance sales. Skills Education Matriculation Certificate (Matric) (Required) Closing Date 13 August 2024 The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19. All prospective employees are required to disclose their vaccination status as part of the recruitment process. Please refer to the Old Mutual's Covid-19 vaccination policy for further detail. The Old Mutual Story!
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