This position is responsible for providing an excellent service to all Weylandts clients. You will be required to use excellent communication, interpersonal and networking skills to grow your sales pipeline.
This position will be based in our Kramerville Showroom in Johannesburg.
Main Accountabilities: Financial Management Consistently meet and exceed monthly and YTD –Cash Collected (Net of VAT), andDiscount TargetDrive new sales opportunities through a variety of innovative methodsCustomer/ Brand Management 360° Drive exceptional customer service with full accountability for customer engagement and communicationAssist clients and ensure that their needs are identified and metAct as the single point of contact for the clientEnsure that care instructions are explainedMaintain general housekeeping and ensure that all items are priced and displayed correctlyEnsure training compliance in line with company policyOperational Management Ensure that processes detailed below are executed efficiently and as per company policySales OrdersAccount ManagementSR Management / ResolutionStock takeStudio ReferralDecorator / Partner ProgramQualifications: Grade 12/ MatricRelevant diploma/ degree advantageous e.g. Interior DesignExperience and skills: Minimum of 5 years' work experiencePrevious experience in consumer-centric environmentProven record of meeting and exceeding sales targetsExcellent communication, interpersonal and networking skillsComfortable working with different systems and technology, including POS and stock management systemsMust be available to work retail hours including weekends and public holidaysPassionate about décor and Weylandts furniture and homeware products.Valid driver's license and own vehicle essentialBehavioural Competencies: We are looking for a customer-centric self-starter with high energy levels. You will need to have excellent communication, interpersonal and networking skills to drive high levels of customer satisfaction through the delivery of excellent business processes.
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