Senior Sales ConsultantOur client based in Cape Town is seeking to employ a skilled Senior Sales Consultant.Our client is a leading South African furniture and homeware store, with an aesthetic that combines Scandinavian-inspired designs with the textures of nature.JOB PURPOSE:This position is responsible for providing excellent service. You will be required to use exceptional communication, interpersonal, and networking skills to grow your sales pipeline.MAIN ACCOUNTABILITIES:Financial Management- Consistently meet and exceed monthly and YTD:o Cash Collected (Net of VAT), ando Discount Target- Drive new sales opportunities through a variety of innovative methodsCustomer/ Brand Management 360°- Drive exceptional customer service with full accountability for customer engagement and communication- Assist clients and ensure that their needs are identified and met- Act as the single point of contact for the client- Ensure that care instructions are explained- Maintain general housekeeping and ensure that all items are priced and displayed correctly- Ensure training compliance in line with company policyOperational Management- Ensure that processes are executed efficiently and as per company policy:o Sales Orderso Account Managemento SR Management / Resolutiono Stock takeo Studio Referralo Decorator / Partner ProgramEXPERIENCE AND SKILLS:- Minimum of 5 years' work experience- Previous experience in a consumer-centric environment- Proven record of meeting and exceeding sales targets- Excellent communication, interpersonal, and networking skills- Comfortable working with different systems and technology, including POS and stock management systems- Must be available to work retail hours including weekends and public holidays- Passionate about décor and the clients' furniture and homeware products.- Valid driver's license and own vehicle essentialBEHAVIORAL COMPETENCIES:Our client is looking for a customer-centric self-starter with high energy levels. You will need to have excellent communication, interpersonal, and networking skills to drive high levels of customer satisfaction through the delivery of excellent business processes.Note: Whilst this job description covers most aspects of the employee's role, it is not an exhaustive list. There may be other related areas where the Company can reasonably expect the employee to become involved in. Similarly, subject to operational requirements, this description will be reviewed from time to time.
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