Senior Product & Technology Consultant

Details of the offer

Description Our team is looking for a Product Technology Consultant who will be a part of our Product Solution Delivery team.
This is a high impact opportunity that consults our agency customers on product upgrades, implementation and technology integrations.
develop and drive the strategic direction for one of the leading global travel technology companies.Role and Responsibilities:Provide Trainings and floorwalking for prospect, conversion and existing customers across AfricaResponsible for the project management and delivery of IT consulting servicesWorks with user groups to identify, develop, acquire, and implement methodologies for the installation of new information systems or integration of existing systemsCoordinate in the acquisition and installation of hardware, software, databases, and peripherals that meet client needsManage customer driven and Sabre led initiatives by supporting product demos, evaluation, testing, configuration, rollout and adoptionProactively consult with your customers on best practices for Sabre solutionsMap Sabre solutions and customer needs to drive differentiated value and optimal performanceAdvocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre productsBe the voice of your customers by partnering internally with sales and product teams proposing changes in solutions that result in increased efficiency or adoption by your customersShowcase the Sabre Products and APIs that best align with the needs of your customers by leading technical presentations, product demonstrations and workshopsWork closely with customer's development teams to help them integrate Sabre's products into their technology stackProvide project management guidance and oversight of key technical engagements to ensure successful implementationsQualifications and Education Requirements:Minimum 3 years of relevant work experienceBachelor's degreePossess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design and re-engineeringDeep understanding of the travel industry and ecosystemProficient knowledge and hands on experience with Sabre productsStrong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectivesExcellent customer service and communication skillsFamiliarity with mid/back office tools and corporate/leisure online booking toolsAbility to analyze and trouble-shootAttention to detail and ability to multi-task to support multiple customers Experience in an Online Travel Agency or any eCommerce business environmentExperience with Sabre APIs using tools such as Soap or Postman is a plusCompetency in training technical teams on functional and business processesKnowledge of NDCLanguages - English plus French or any additional language preferredWe will give careful consideration to your application and review your details against the position criteria.
You will receive separate notification as your application progresses.
Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.


Job Function:

Requirements

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