Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands. At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We're empowered to achieve the ultimate in high-performance gaming experiences using the best technology available. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. As a Senior Product Owner, you'll take complete ownership and responsibility of the success of multiple Betway products. Working closely with the Product Manager, you will set the product vision, strategy and roadmap in order to stay ahead of the game and create exceptional customer experiences. What you'll be doing As part of your role, your responsibilities will include: Work with the product manager to measure success by monitoring and continuously improving Product KPIs. Work towards the product strategy and vision, and create buy-in both internally and with key external partners Create and maintain the high-level prioritised product roadmap based on data/analytics, customer feedback, competition and stakeholder input Use customer research and data to create proof-of-concept innovations to the product lifecycle Collaborate with external third-party partners, business stakeholders and product teams to ensure delivery timelines for dependencies Gain a deep understanding of customer experience in order to identify and fill gaps, and generate new ideas that grow market share, improve customer experience and drive growth Assess market competition by comparing the company's products to competitors' products Scope and prioritise activities based on business goals, objectives and customer impact Drive and present product launches working with stakeholders Act as a product evangelist to build awareness and understanding Work with technical architects to plan the implementation of the roadmap Seek learning from the product community and share findings with the business Coordinate and facilitate technical feasibility of solutions Keep stakeholders and the wider business informed of progress of the product, vision and goals of the product Leads and influences the rest of development team to drive towards product goals This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Proven work experience as a Senior Product Owner (Minimum 1 year in role) Proven track record of managing all aspects of a successful B2C product throughout its lifecycle Demonstrable experience in a/b testing Capability to make iterative progress towards a product vision Strong analytical and problem-solving skills Skilled at working effectively with cross functional teams Strong interpersonal and communications skills (both oral and written) Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: Solid technical background with understanding and/or hands-on experience in software development Experience in working with remote teams Previous experience in customer retention Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. Competitive Renumeration Subsidised Medical Aid or GAP Cover Insurance Benefits (including Group Lifeand Income Continuation Benefit) Funeral Fund & Funeral Fund Top Up Subsidised Retirement Annuities Employee Incentive Plans Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 22 countries, 85 nationalities, and 30 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group. It's all about putting your experience first and ensuring honesty and fairness in all we do.Here, your growth is supported and your contributions valued. Game on! #Li-Hybrid *Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process. *Shortlisted candidates may need to complete an assessment. This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. Should you not hear from us within 2 weeks, please deem your application as unsuccessful. The perfect place to work, play and grow!
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