JOB TITLE: Senior Product Manager – TP-Link AREA: Midrand, Gauteng, South Africa INDUSTRY: ICT Components and Peripherals Salary / CTC: R 50 000 – R 58 000 (depending on current earnings, qualifications and experience) Report to: Operations Director Job Summary: The successful candidate will be responsible for driving internal TP-Link sales and product processes to achieve targets, acting as a bridge between the internal brand team, the organization's sales teams and the vendor. Key Responsibilities: Understand and implement the client's strategy and policies in alignment with product Provide product support (PDF Spec Sheets, Web Info, Sales Support, Customer Support-Systems Integrators) Produce and review reports and target tracking information Engage with all relevant parties at our client and subsidiary companies Ensure product pricing and product positioning is relevant and updated Assist Sales staff to produce accurate quotations Assist stakeholders with product codes, pricelists and costing Maintain pricelists on internal systems Ensure all stakeholders are aligned Provide pre-sales and post-sales support to Sales teams Drive sales and orders on active and aging stock strategically Manage web page product updates Attend weekly Sales meetings and assist in resolving stock issues Support the Logistics and Warehouse teams with vendor recalls Process sales orders and purchase orders on ERP system from local and international suppliers Assist in the operations and usage of the 'order managing process' to maintain service and stock levels Manage and track rebates and incentives received from suppliers Liaise with suppliers for procure, receive and utilize promotional funds and materials Maintain relationships with customers to understand their requirements and incorporate these into the stock forecasting Facilitate, organize and provide relevant product training internally and to the different branches Keep up-to-date and continuously improve and develop product knowledge Stay constantly updated with all developments and trends in the Retail and Consumer market EXPERIENCE AND KNOWLEDGE: A minimum of five years of working experience in a Product Management environment. A minimum of 3 years' experience in a Distribution environment IT Distribution experience will be an advantage Networking knowledge and understanding will be very beneficial Must understand the IT market and the specific needs around the different market segments (sub- distributors, select resellers, resellers, and end-users) Understanding of product knowledge Understand technology roadmaps Understand the Logistics/Warehouse process Experience working in IT Sales will be an advantage Retail experience will be advantageous. Business networking skills and experience Experience working in a customer service environment SKILLS AND EDUCATION: Matric with mathematics is essential, Sales and Marketing tertiary qualification and/or a relevant diploma will be an advantage Above average administration skills with attention to detail Excel Spreadsheet knowledge in drawing up and utilizing reports (stock management, product reordering, aging stock, etc.) Customer service and service quality orientated Good time management Negotiation skills Tactful and diplomatic Effective communicator – able to liaise and manage communication between various stakeholders Good written communication PERSONAL ATTRIBUTES AND QUALITIES: Good and professional communication skills Relationship building skills Ability to complete a task with minimum supervision Ability to manage stress and work in a high-pressure environment Analytical thinker and problem solver Must show initiative and take accountability Proactive and positive individual Planning and organizing skills Self-managed Attention to detail High energy levels Patience High level of customer service Must be able to work under pressure as this is a mission critical product set COMPLIANCE COMPETENCIES: Perform all duties with integrity, to the highest ethical standards, and in compliance with all relevant legal, contractual and other requirements as mandated by the Company Code of Conduct Keep up to date with changes in applicable compliance obligations, controls and measures relevant to the role EXTRAS Travel Required: No Driver's License & Vehicle: Yes Grooming: Must be well-groomed and present a positive corporate image Languages: English
