To manage client relationship from a product perspective and lead and direct product development to ensure high return on investment. The Senior Product Manager must translate ideas into strategy and features and follow product development from start to end of new and existing products & services in alignment with the company Product and Development strategy, consumer/partner needs, technological advancement and customer experience, in order to ensure profitability and continuous improvement /revenue growth in digital services across Sub Saharan Africa (SSA).
Product client relationship – SSA Region Product Management – Manage all products and services within the client portfolio through its lifecycle and life stage making improvements to improve user experience, grow revenues and enhance features Product roadmaps – design and implement product roadmaps and product plans.
Direct Marketing – working with mobile network partners, content partners and understanding consumer behaviours to design campaign roadmaps and execute campaigns using traditional media and digital media to acquire new customers on the services as well as upsell to the existing base.
Tracking & Reporting: Define the needed KPIs, track them and propose an action plan to improve product performance, engagement and revenue.
Pricing – Implement the pricing strategy for all services and partner services considering client needs and consumer segments and affordability, value of service, variable costs and competitor pricing Content Management – Design and develop a content roadmap for Product specific to the market requirements in conjunction with Mondia global licensing team and ensuring alignment to the Product strategy for the particular partner.
Manage all content services through its life cycle and ensuring that content is kept up to date with trends and the most recent.
Content curation is essential for the growth of service Partner Management – Manage local partner agreements, ensure compliance and manage relationships to grow the portfolio of services and base.
Operations – Management of end-to-end delivery of all products and services in alignment to the roadmap and project delivery plan.
Must be flexible to re-prioritize based on critical requirements People management – lead product Managers and coordinate cross-functional teams where applicable Requirements Relevant BA Degree Minimum of 7 years relevant experience within Product, Marketing Management, Telecoms, digital health, Media Content experience Background in software development and program management is advantageous Understanding of the Telecom Operator landscape on Content and Media services (entertainment services) An in-depth knowledge and wide experience in Products & Services within the Information and Communication Technology industry with a focus on mobile/digital UI/UX design experience preferred Competitor analysis skills to assess competitors by comparing the Mondia product portfolio to competitors' products.
Implementation of strategies towards the achievement of growth objectives including market share, revenue, profit and return on investment for the category Strong analytical skills and previous experience with product performance and revenue forecasting Strong understanding of Scrum principles, practices, and frameworks Experience in coaching and mentoring teams to improve Agile practices and delivery outcomes.
Client relationship experience Strong communication skills with a client-centric approach to solution-selling Ability to influence and persuasively articulate a value proposition