Requirements
Degree or Diploma in Information Technology, Engineering, Informatics or Business Information Systems OR a Process Engineering certification such as CBPP or similar
7 - 10 years relevant experience
A minimum of 5 years proven work experience in process engineering
Experience in process modelling tools (preferably ADONIS toolset or similar)
Advantageous: Business Architecture training or certification
Lean and Six Sigma methods and techniques
Financial Services industry experience
In-depth understanding of BPMN
Experience in Agile methodologies and hybrid environments
Experience in Business Process Management initiative rollout and implementation
Experience in strategic and business transformation initiatives
Clear understanding of different process frameworks
Ability to act as an Agent of Change
Management Responsibilities
Define business processes and value chains relevant to the department
Identify, optimise, and integrate business processes, value streams and operating model
Interpret and implement industry process standards and frameworks (e.g., APQC, Togaf)
Analysis, design, development of business processes to improve systems, data, information and people skills within specific functional areas
Review current state processes and identify problem areas, inefficiencies, and control weaknesses
Proactively identify improvement opportunities and recommend alternative solutions to business owners
Identify and assess automation opportunities within the department and provide recommendations for application
Develop detailed business process flows and include how technology solutions will enable the business processes
Contribute and advise on developing Target Operating models and related artifacts
Provide process documentation and operating instructions
Conduct and contribute to process asset management such as repository content management, methodology and related artefacts
Collaborate with key stakeholders such as architects, SMEs, process owners, technical experts to ensure viable and sustainable solutions
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