Who we're looking for: We are looking for an innovative, detail-oriented digital project manager with commercial and operations administration strengths to join our CX team.
You need to be experienced in the delivery of creative assets for websites and CRM.
What you'll be doing: Analysing project requirements and preparing budgets and schedules.
Developing detailed designs, plans, and monitoring progress as well as writing up reports.
Liaising with relevant teams, clients, and managers for the duration of the project.
Establishing good relationships with clients and other professionals.
Understanding of SEO, CRM, UX, UI, platform content, and analytics work.
Experience in project management software.
Aligning digital marketing strategies with overall business goals.
Working as a member of the team, managing effective direct marketing processes by applying agreed processes and procedures.
Managing direct marketing development process, writing direct marketing briefs & briefs for strategists, project managers, and creatives.
Directing overall client admin and communication – e.g.
weekly status, project status.
Ensuring cost-effective service delivery & therefore building agency revenue.
Identifying proactive opportunities with future financial reward.
Managing financials.
Scoping projects with in-house resources.
Presenting key CE's/budgets to clients.
Project costs using rate cards.
Reconciliation of projects.
Cost estimates, charge outs.
What you'll need: Qualification in digital marketing and/or project management.
Sound understanding of SEO, CRM, UX, UI, and analytics work.
2-3 years' experience in a similar role would be advantageous.
Excellent management, interpersonal, and teambuilding skills.
Strong commercial and operational administration skills.
Ability to identify risks and problems.
Team player and respectful of company culture.
Positive attitude and deadline driven.
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