Senior Operations Specialist - Johannesburg / Cape Town

Company providing bespoke Luxury African Safari experiences to the inbound market is looking for a Senior Operations Specialist based in either Johannesburg / Cape Town.
Responsibilities:

Develop stakeholder relationships.
Liaise with travel designers on all bookings in an operational capacity.
Communicate continuously with suppliers and internal sales support teams, fostering trust and providing excellent support.

Requirements:

Matric certificate.
Tertiary certificate in Travel & Tourism/hospitality.
4-5 years' experience at a Senior level.
Experience in handling customer relationships and developing & promoting products and services in the inbound travel industry.
Computer literate (Microsoft Office, email, Internet).
Proven English literacy.
Working knowledge of TourPlan and WISH or similar booking/operating system.
General product knowledge on Southern & East Africa.
Personal or educational travel experience advantageous.
Excellent attention to detail.
Excellent communication skills, both written and oral, in English.
Foreign language skills advantageous.


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