Senior Network Engineer

Datacentrix KZN is looking for a Senior Network Engineer who focuses on the maintenance of customer ICT networks as part of IT Managed Services offerings provided to Datacentrix customers. Support functions extend from testing and troubleshooting problems to regular maintenance. Contribute high-level support such as strategic planning of network upgrades and high-level network performance analyses
Critical Requirements - Skills, Experience & Qualifications
Matric or Grade 12CCNA, CCNP Collaboration (voice track)Forti NSE 6 Secure Wireless LAN / FCP - Secure Wireless LAN Administrator2/3 years firewall experience.Valid drivers license and own reliable vehicleAt least 5+ years' experience delivering Network Security Services in a customer environment.
Excellent Communication and Interpersonal skills.

Primary Role Accountabilities
Implementation, maintenance, monitoring and management of networking infrastructure and capability (hardware and software solutions).Analyzes and solves common and complex network problems through reasoning, troubleshooting and innovative thinking.Develops and maintains a professional working relationship with the clients and client end-users in support of the Service Delivery Manager.Liaises with 3rd party vendors to resolve escalated incidents, problems and queries.Maintains service and quality levels according to of the company business standards, processes and procedures.Creates and updates documentation related to installation procedures and troubleshooting of network incidents.Communicates oral or written feedback and technical information to all levels of end-users and customer IT management.

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