Purpose: The Senior Network Engineer will be responsible for designing, implementing, managing, and maintaining LAN/WAN infrastructures and F5 load balancers for our clients.Key Objective: The Senior Network Engineer will assist in planning, designing, and implementing F5 load balancers, perform root cause analysis, liaise with various vendors, and recommend global best practices.Education:Minimum: School Grade 12 or equivalent NQF level 4 qualificationProfessional / Tertiary:Minimum: F5 Certified Administrator BIG-IPMinimum Requirements/ExperienceValid F5 Certification5+ years of experience in network load balancing3+ years of experience with Cisco/HP Aruba/Huawei3+ years of experience with other core technologies (Microsoft, Linux, Nortel, Avaya)Routing and switching experienceStrong QoS skillsSolid VOIP skillsExperience working on large infrastructuresMCSE certification, with involvement in the design, implementation, and maintenance of various network-related arenasFormal international F5 certification, regularly updatedUnderstanding of the corporate identity and governance mechanisms of the organizationKnowledge of company policies and procedures to ensure complianceStrong analytical skills and problem-solving abilitiesEffective communication skills at all organizational levelsProficiency in business English for verbal and written communicationActive listening and the ability to interpret and act on information sensiblyAccurate information reporting and documentation skillsAbility to interact with people at all levelsAttention to detail and professionalism in all situationsCustomer-oriented with the ability to meet and exceed expectationsAdherence to the code of conduct and maintaining a professional imageAvailability for overtime work when requiredOwn transportationKey TasksInternal Policies and Procedures:Familiarize with and adhere to all company policies and proceduresComply with all applicable ISO 9000 processes and proceduresSite Installations/Surveys:Install equipment for upgrades or new implementations based on organizational requirementsAnalyze installation requests to determine nature and extentDetermine dependencies and impacts on other equipment/systemsInform relevant system owners of necessary actionsConduct pre-implementation testing and develop installation plansIdentify role players and assign responsibilitiesSubmit change requests and conduct workshops for implementationEnsure minimal interruption during installation/implementationPerform post-implementation testing and monitor systems for complianceDocument processes and develop equipment/system manualsInstall systems within allocated time frames and in accordance with policies, procedures, and legal requirementsTroubleshooting and Corrective Maintenance:Identify faults and utilize diagnostics toolsConsult work instructions/procedures for repair actionsRepair faults or escalate for solutionsTest and implement solutions, monitor functionality, and document resultsConduct corrective maintenance within allocated time framesPreventative Maintenance:Initiate preventative maintenance as per policies and proceduresDetermine maintenance actions and consult relevant proceduresComplete maintenance, identify faults, repair, and test solutionsImplement solutions, monitor functionality, and document resultsConduct maintenance within allocated time framesExecutive QA on Network Designs and Installations:Ensure quality assurance on all network designs and installations conducted by Network Engineers and Junior Network EngineersGeneral / Self Development:Stay updated on technology changes and update certifications accordinglyPerform any ad hoc functions required by management
