Business Segment: Personal & Private Banking
Location: ZA, GP, Johannesburg, Simmonds Street
We are seeking a dynamic and experienced Senior Manager, Main Market Clients to join our team in Johannesburg, South Africa. In this pivotal role, you will be responsible for driving growth and maintaining strong relationships with our key clients in the main market segment.
ResponsibilitiesDevelop and implement strategic plans to expand our client base and increase market share in the main market segmentLead and mentor a team of client managers, ensuring high performance and professional developmentCultivate and maintain strong relationships with high-value clients, serving as the primary point of contact for strategic mattersAnalyse market trends and client needs to identify new business opportunities and develop tailored solutionsCollaborate with cross-functional teams to ensure seamless delivery of services and exceptional client satisfactionPrepare and present comprehensive financial reports and performance metrics to senior leadershipRepresent the organisation at industry events and conferences to enhance our market presence and thought leadershipDrive innovation in client service delivery and internal processes to maintain a competitive edgeQualificationsBachelor's degree in Business Administration, Finance, or a related field; MBA or relevant postgraduate qualification preferredExperienceMinimum of 7-10 years of experience in client management or a related field, with a proven track record of managing high-value client accountsExtensive experience in the South African market and a deep understanding of the local business landscapeStrong strategic planning and execution skills, with the ability to drive growth and profitabilityExcellent client relationship management abilities, including the capacity to build and maintain long-term partnershipsDemonstrated leadership skills with experience in managing and developing high-performing teamsAdvanced financial analysis and reporting capabilitiesExceptional presentation and communication skills, both written and verbalProficiency in CRM software and Microsoft Office suiteIn-depth knowledge of South African financial markets and regulationsStrong understanding of global market trends and their impact on local marketsVisionary approach to client service with a track record of implementing innovative solutionsAdditional InformationChallenging IdeasDeveloping ExpertiseDeveloping StrategiesDirecting PeopleCreative Problem SolvingEconomic Capital ManagementMind of Customer ExperienceProduct and Services KnowledgeRisk Reporting, Risk Response Strategy & Risk/Reward Thinking
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