Senior Leisure Travel Consultant – Cape Town

My client specializes in crafting unforgettable journeys throughout Southern Africa, offering a diverse range of travel experiences, including tailored FIT packages, adventure tours, exclusive female group travel, romantic honeymoons, and more. They are currently seeking a highly skilled Senior Inbound Travel Consultant to join their dynamic team and help them continue delivering exceptional travel experiences to our clients.Key Responsibilities:Develop and arrange comprehensive travel itineraries for both individual and group clients across Southern Africa.Conduct detailed assessments of agents' needs to deliver high-quality, tailored services.Create and compile imaginative B2B quotations and itineraries.Manage rooming lists, release dates, and ensure precise completion of all quotations.Maintain effective communication with agents throughout the quotation process and follow up to secure confirmations.Issue and manage invoices, ensuring accuracy and adherence to payment terms.Negotiate with suppliers to secure competitive rates and ensure compliance with booking and cancellation policies.Coordinate with the operations team to manage ground services and ensure timely delivery of finalized itineraries and hotel vouchers.Provide regular updates to the Managing Director and address client inquiries promptly.Promote products and services to enhance guest experiences and conduct thorough destination research.Essential Requirements:Grade 12 or equivalent.Qualification in Tourism.Minimum of 5 years experience as a Senior Inbound Consultant.Exceptional attention to detail and multitasking ability.Strong communication skills and ability to work under pressure.Willingness to work extended hours during peak seasons and handle emergencies.
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