Main responsibilities:Responsible for IP/Data Communication products network design; Pre-sales and post-sales technical support in the field of IP/Data Communication network product in South AfricaSupport customers in all technical aspects and improve the customer relationshipIP network architecture design and pre-sales solution discussion with the customerIP network evaluation and consultant service for the customerDesign and deployment of all types of IP/Data communication Network elements: IP Core/IP RAN/Internet Gateways, etc.Level 1 & Level 2 technical support service to the customers independently or jointly with a technical support teamHandling of customer service requests and SLA trackingImplementation and delivery of IP network projectsPerform training for customers, subcontractors and other service partnersOutput communication diagrams and solution based on customer requirementsJob requirements:Excellent understanding of Data communication, solid experience of IP, MPLS, BGP, Traffic Engineering and IP network designMore than 8 years working experience on IP projects deliveryIP Core / IP RAN technical management experience; familiarity with telecom provider network architecturePrevious experience with operators, and other telecommunication equipment vendors or system integration vendors is an advantage (Cisco, Juniper, Alcatel-Lucent, Nokia, Ericsson, etc.
)Very strong hands-on skills with extensive experience in the troubleshooting and solving of complex network related issuesVery good understanding of the project implementation and maintenance processes in the telecommunication industryStrong communication ability and good service, customer oriented attitudeExcellent team workFluent in EnglishHCIE/CCIE/JNCIE will be preferredEducation requirements:Degree: Bachelor's degree or aboveSpecialization: Science and Technology; Electronic science; Telecommunication or other related fieldsIndustry certifications are added advantage: HCIE, CCIE, JNCIE, etc.Experience required:Minimum 10 years technical experience in complex telecommunications environment or with a large ISP networkMinimum of 8 years of relevant experience in Data communication and Networking