This is a live-in position at a Safari Lodge in the remote area of the Kruger National Park. Accommodation and meals on duty will be provided.You will be required to work on a cycle of 6 weeks on / 2 weeks off, or 3 weeks on / 1 week off.The Senior HR Generalist is responsible for overseeing the HR department including staff management, adherence to policies and procedures, staff development, recruitment, succession planning, staff wellness, and events, working closely with the general manager to ensure that the MORE and property standards are upheld and maintained.KEY FOCUS AREASHR ManagementMeet with the General Manager as required and update on property operations.Attend meetings with the MORE HR team as required.Maintain and ensure the goodwill of the MORE brand at property level.Be a key ambassador of MORE and its brands.Ensure the developed set of MORE and property standards are upheld.Ensure management personnel of the property align with the MORE standard, ensuring a streamlined and effective management structure in line with hospitality trends.Ensure effective monthly departmental meetings take place, accurate minutes are taken, and follow-ups completed.Conduct monthly one-on-one meetings with all managers and HODs.Be readily available to deal with all staff queries and complaints, responding in a pleasant and constructive manner.Drive and monitor correct processes relating to counselling, disciplinary/grievance procedures, and annual wage negotiations as directed.Ensure and monitor that all leave processes are accurately recorded.Ensure correct processes of recording, monitoring, and reporting on overtime are followed.Compile, maintain, and audit all HR administrative documentation (employee HR files, new staff, terminations, medical aid, provident fund, etc.).Drive and run induction and exit processes according to company and property standards.Ensure that all procedures relating to Health & Safety and Security are practiced and adhered to, including injuries on duty and Workmen's Compensation.Act as Secretary for Employment Equity Committee, responsible for the annual skills submission and execution of annual training plans.Drive the review of departmental structures.Oversee recruitment and interviewing processes (obtain GM approval for all vacancies, compile advertisements, and advertise through the correct channels).Manage payroll.Development & Staff ManagementEarmark and develop individuals who show potential to grow into higher positions at the property and within the greater MORE group.Implement training and facilitate the use of MORE appointed internal and external trainers.Assist in facilitating cross-property training for employees who would benefit from cross-training at other MORE properties.Provide effective leadership through professional man-management and encouragement of all subordinates.Drive and monitor the effective implementation and execution of MORE Performance Management and Succession Planning processes.Conduct regular, meaningful performance appraisals to maintain effective, open communication.Monitor the execution and ensure accurate recording and reporting of monthly training plans.Facilitate short training sessions (P&V, daily training, etc.).Evaluate and make recommendations on training material and methodology.Assist in the development of training aids such as departmental operations manuals.Drive, monitor, track, and record the MORE Buddy Program.Present training programs using recognized training techniques and tools.Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, and on-the-job coaching.Assist in the design and application of assessment tools to measure training effectiveness.Handle logistics for on-site training activities including venues and equipment.Manage and maintain in-house training facilities and equipment.Coordinate off-site training activities for employees.Succession PlanningAssess training needs for new and existing employees.Identify internal and external training programs to address competency gaps.Partner with internal stakeholders regarding employee training needs.Inform management and employees about training options.Map out personal development and training plans for individual employees.Ensure that employee training records are maintained.Staff Wellness & EventsDrive and run all staff wellness programs and staff events.Act as the main contact person for all Mistral Medical visits to the property.Drive and run staff wellness programs relating to weight control, exercise plans, dietary advice, and mental health awareness.Plan, organize, and run monthly staff social initiatives.Plan, organize, and run annual staff events.Support the staff committee in seeking continuous improvements.CommunityEstablish and support community partnerships ensuring that the property is consistently presented in a strong, positive image to relevant stakeholders.REQUIREMENTS - QUALIFICATIONS AND SKILLSSound experience in senior Hospitality Management and/or HR positions – min. 5 years.Sound knowledge of HR and Training Administration processes and procedures.Sound experience with instruction or training.Sound knowledge of local legislation and labor law.Sound knowledge and understanding of cultural diversity.Sound knowledge of motivational and inspirational techniques, emotional intelligence, and wellness programs.Sound knowledge of MS Office Suite.Sound experience and proven track record of achieving targets.Excellent attention to detail and hygiene principles.Guest-focused philosophy, living the MORE brand and driving the MORE experience.Excellent communication skills (written and verbal).Team player with positive attitude, enthusiasm, and emotional control.Excellent time management and self-discipline.Proactive, use initiative and creative flair when required.Committed and loyal, adaptable, and flexible.Must work accurately under pressure.People skills – tolerance, patience, and care.Leadership skills with passion for development and skills transfer.MAXIMIZING YOUR IMPACT AS A MEMBER OF THE MORE FAMILY COLLECTIONExcellent attention to detail.Guest-focused philosophy, living the MORE brand and driving the MORE experience.Excellent communication skills (written and verbal).Team player with positive attitude, enthusiasm, and emotional control.Excellent time management and self-discipline.Proactive, use initiative and creative flair when required.Committed and loyal, adaptable, and flexible.Must work accurately under pressure.People skills – tolerance, patience, and care.We create opportunities and experiences for people to enrich their lives.Our values guide our behaviours and how we act, and they help us find the right partnerships for growth:Be AWARE (the "thoughtful" value)Eyes and ears openArrive readyRespond GENEROUSLY (the "more" value)Always respondHave a mindset of abundanceStrength in DIVERSITY (the "family" value)Act in harmonyWork togetherAct inclusivelyMake it BETTER (the "continuous improvement" value)
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