Senior Fines Administrator - Silver Lakes

This is an exciting opportunity for a Senior Fines Administrator to join our team at our Silver Lakes branch in Pretoria East! Duties & ResponsibilitiesProcess and direct bulk fines received from service providers.Process and direct private fines received via email from various in-house departments.Communication regarding processes, queries/grievances to complainants.Request and/or retrieve fines from Service Provider and other platforms to assist processes and upload on Drive for various departments to access.Daily record keeping of private fines.Distribute proof of payments of paid fines to relevant in-house clients and departments.Follow up on all outstanding requests with Service Provider.Communicate with in-house departments retrieving information and documents to resolve issues and limit our liability with regards to fines.Monthly audit and processing of Service Provider invoice.SkillsFully bilingual in English and Afrikaans.Excellent communication skills.Excellent customer service skills.Excellent telephone etiquette.Stress tolerance.Excellent computer skills.Ability to adapt to immediate process changes.Ability to spot and communicate potential issues.Teamwork oriented.Further Requirements30 years and older in age.Must reside in Pretoria East area (will be working from the Silver Lakes branch).Experience in the motor industry will be advantageous.Must have own reliable transport.Minimum education: Grade 12.No criminal record.Available 2 January 2025.Package-related InformationMarket related salary (±R 15 000.00 per month).15 days annual leave.Momentum Provident Fund.Discovery Life Insurance.
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