Primary Purpose Conduct incident management, incident analysis, gap identification, enhance information to support investigations, Fraud Risk assessments, prosecutions and intelligence driven operations that will assist clients and stakeholder to prevent, detect crime and mitigate business risk.
Minimum Requirements Technical Competency Requirements • Knowledge of financial industry, banking, retail environment and commercial crime
• Internal investigations, including being an expert for Disciplinary enquiries and CCMA.
• Computer literacy (MS Office, PowerPoint, Excel etc.)
• Assertiveness
• Results orientated and ability to work well under pressure
• Enthusiastic
• Analytical skills and problem-solving skills
• Good communication skills (written and oral)
• Working independently and team player
• Proactive with integrity
• Professional and ethical
• Adaptable and flexible
• Person of high integrity
• Ability to respect confidentiality
• Sense of urgency
• Proactive
• Team player
Experience • Minimum of five years' experience in combatting bank related crimes and applying risk mitigation strategies
• Criminal Justice & Forensic investigations
• Information gathering and analytical skills
Qualification MatricDiploma/BA/BCom (Forensic Investigation, Law, Crime Analysis, Criminology) Studying towards or have completed CFEDuties and Responsibilities includes but not limited to:
CUSTOMER CENTRICITY • Manage workgroups, projects, internal investigations and conduct presentations
• Assisting with queries
• Provide and track recommendations for actions to reduce the client risks identified during the review
• Evaluation and decisioning of customer information, negative news and complex financial activity
• Work directly with customers who have concerns about financial crime or have questions about transactions.
• Work with the business to define data required to address threats identified
OPERTIONAL EXCELLENCE • Deal with operational information and investigative end to end
• Maintain and enhance working relationships with clients (commercial and physical security), law enforcement agencies, national prosecuting authorities, CCMA and other organizations who have a vested interest in addressing crimes of mutual interest
• Compile reports, affidavits and testify at CCMA, Disciplinary Enquiries, and in court for bail opposition and aggravation
• Mitigate risk by generating pro-active information sourced via incident analysis and management
• Data base testing, data mining and interpretation data sets in the form of a report
• Keep records of services rendered
• Submit and or make contribution to reports required by management
• Source operational information to aid in the growth of the Bidvest Bank data base
• Adopt Fraud Risk Assessments
REPORTING • Gather, Collate, analyse data, evaluate and disseminate information to be actioned to aid in the reduction, identifying and addressing current threats, trends, subjects and activities of financial crime
• Interview with internal clients/staff when necessary
• Compile accurate monthly reports timeously
• Compile investigation Bidvest Bank reports for disciplinary enquiries and/or court purposes
• Analyse trends observed, identify discrepancies in processes and/or policies and provide recommendations.
• Updating fraud reports
• Reporting of fraud trends to SABRIC
• Analysing industry data and report on trends that effect the Bank
This position is advertised in line with our commitment to Employment Equity.
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