ResponsibilitiesManage the restaurant in accordance with Restaurant's Policies and ProceduresMaximize restaurant sales and profitability by effective deployment of labour, assets and production costsMaintain excellence in the execution of all dutiesFocus on exceeding customer expectationsDevelop and train staff, providing both negative and positive reinforcement, and recognize and reward superior performanceMaximize the profitability of the restaurant by monitoring food, packaging, and labour costs as well as controllable expenditure to ensure alignment with established targetsEnsure all restaurant resources, i.e., labour, product, supplies, tills, and equipment are at correct levels to meet various volumes of businessEnsure adherence to all cash handling and in-restaurant banking procedures at all timesPerform daily, weekly, and monthly stock counts in the restaurantAssist with IT problems experienced with MICROS/GAAP POS registers, computer, and day-end reportsEnsure the correct level of supplies are ordered, deliveries checked, and stock levels monitored daily and weekly, with discrepancies fully investigated and reportedPrepare weekly labour schedules in advance, ensuring all shifts are properly staffed and labour costs are in line with the budgetProvide staff development and ensure succession planning is carried out for full management of the restaurantAction recruitment and termination payroll change documentation, forwarding updates to the HR DepartmentCoordinate, hold, and record monthly staff meetings to discuss various issues affecting the restaurant/teamEnsure all restaurant staff and management are fully trained in fire procedures, health, safety, and food hygiene practices as well as security and robbery proceduresComplete daily, weekly, and monthly administration accurately in line with proceduresEnsure standards are in accordance with HACCPEnsure Safety, Health, and Hygiene standards comply with statutory regulationsCarry out Local Store Marketing activities as authorized by the Regional Operations ManagerMonitor all local competitor activity and any local activities that may affect business volumeCoordinate the implementation of in-store promotions and ensure all staff are fully briefed in advanceCoach and support staff, ensuring they are fully trained and that on-the-job training is effectiveDemonstrate teamwork by assisting staff and management, cross-training them, resolving concerns effectively, and holding regular team meetingsHire, develop, and promote restaurant staff in consultation with Area/Regional managerAdminister progressive discipline as needed and ensure compliance with all statutory regulationsRequirementsGrade 12 / Matric5 years Fast Food Restaurant Manager experience, preferably at Chicken Licken, McDonald's, Burger King, or similar fast food storesMicros/GAAP or similar POS experienceGood all-round computer skills (Microsoft Excel, Word, Outlook)Ability to work professionally under pressureGood people skills – Staff and CustomersAble to work shifts and overtimeSA Citizens onlySalary scale depends on proven experience and skills
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